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Our delivery rates are as follows:
Cost
Time
£5.95
3-7 working days
£24.95
3-7 working days
£49.95
12-24 working days
In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).
If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.
Thanks for your order!
Your reference number is
We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.
If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.
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Marks & Spencer Candles
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