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We rely on a number of trusted suppliers to source and fulfill your order.
After you place your order with us, we will be in touch with the relevant supplier(s) and notify you when the order has been confirmed.
You can find additional information on how we manage orders below.
Payment
Upon placing an order, your payment will be held whilst we confirm stock availability and shipping time. Once confirmed, the payment will be processed and you will receive an email confirming your order.
Delivery

Our delivery rates are as follows:

Cost

Time

Small

£5.95

3-7 working days

Medium

£24.95

3-7 working days

Large

£49.95

12-24 working days

In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).

Returns
Upon receiving your items you will have 14 days to inform us if you do not wish to keep any item/s from your purchase. Returns will be at your own expense, although for some items we will need to arrange this on your behalf (at a cost of between £40-£80).

If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
Cancellation

If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.

Our full T&Cs can be found here.
Proceed

Thanks for your order!
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We'll be in touch within the next 24 hours or so, once we've confirmed your item(s) with our suppliers.

If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.

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Olivia's

Olivia's website

Olivia's

Olivia's offers an exciting collection of luxury furniture and accessories. With an emphasis on glamour and high-end design, their pieces will effortlessly add a touch of opulence and sophistication to your interior.

Olivia's website

About Olivia's

Olivia's offers an exciting collection of luxury furniture and accessories. With an emphasis on glamour and high-end design, their pieces will effortlessly add a touch of opulence and sophistication to your interior.

Discover Olivia's A Journey to Your Dream Home

Olivia's is all about transforming homes into dream spaces. Starting from humble beginnings, Olivia's now proudly boasts an impressive collection of over 14,000 handpicked homeware products. It's not just about quantity, but about carefully chosen pieces that stand out, ensuring each home tells its own unique story.

Quality and Timeless Beauty

One can't help but be captivated by the sheer quality and timeless design of Olivia's collection. Every single piece is crafted with utmost care, using top-notch materials. This means not only will your chosen item look breathtaking, but it'll also stand the test of time.

Shopping Made Personal

Olivia's takes pride in offering an exceptional shopping experience. They recognize that every individual has their own style, their own dream. With their personalised approach, Olivia's ensures that your home truly reflects you. And if ever you feel lost in choices, their expert team is right there, ensuring your journey from browsing to buying is smooth, delightful, and tailored just for you.

Contact Form
MOOT HQ, Paton Drive, Tollgate Industrial Estate, Stafford ST16 3EF
Founded in 2001

Reviews

4.4 average score from 3,562 reviews

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Delivery and Returns

You can find Olivia's's delivery information here and returns policy here.

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