Our delivery rates are as follows:
Cost
Time
£5.95
3-7 working days
£24.95
3-7 working days
£49.95
12-24 working days
In order to streamline the fulfilment process, we organise deliveries direct from suppliers to you. This ensures your order will arrive faster and minimise the risk of in-transit damage. As a result, our shipping fees are on a per-supplier basis. This means that if your order can be fulfilled by a single supplier we will only charge you a single delivery fee (which will be the highest individual unit delivery amount of the items ordered); if on the other hand your order can only be fulfilled by multiple suppliers we will charge you a delivery fee for each supplier. By way of illustration, if you order a small item that is fulfilled by one supplier and a large item that is fulfilled by another supplier, we will charge you £55.90 for delivery (being £5.95 + £49.95).
If you wish to make a return, please email returns@withflitch.com. Some suppliers will allow a longer period than 14 days and multiple items are to be treated on a per supplier basis and may have different return periods. In our confirmation email, we will specify the return period and process for the item/s in your order.
If at any point prior to confirmation you wish to cancel part or all of your order, please email orders@withflitch.com.
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If you've got any questions then please be in touch. You can email us at orders@withflitch.com or call us on 0208 058 0705.
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John Lewis
Koti Home Dreamer Pocket Spring Mattress, Medium/Firm Support, Double
£829
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Description
Dreamer: this is a mattress dreams are made of. Designed with a pocket spring system and layers of natural fillings, this mattress earns extra comfort points thanks to its soft-to-touch viscose cotton cover. The tufts are also inside the mattress, offering all the support of traditional tufting, but the benefit of a smooth, flat-top surface. A combination of temperature regulating English spun cotton and insulating Hampshire wool makes up the natural fillings. These are layered on top of a C-Fibre core which houses 1000 pocket springs in a king size. The supportive and individually layered pocket springs move independently, ensuring body contouring, comfort and support. And its edge-to-edge design means you have the full width of the mattress to sleep on. Prolong the lifetime of your new mattress by rotating it regularly. There are eight handles around the mattress to help you. Beautifully British: mattresses from Koti Home are made using 100% British materials. Made in the New Forest, their mattresses do not contain any staples which can be problematic in the recycling process. They're designed to ensure that every element can be profesionally broken down and reused or recycled, in order to reduce the number of mattresses that end up in UK landfill. Combining traditional expertise with cutting-edge technology, Koti Home's mattresses deliver cloud-like comfort and precision support, encased in a state-of-the-art cover. Try before you buy This is an important purchase and it’s worthwhile to try your choice of mattress in one of our shops to make sure it's right for you. Our store Partners will be able to tell you more about its benefits, and recommend options based on your needs.
About John Lewis
A Legacy of Innovation and Inclusion
John Lewis started as a small shop on London's Oxford Street in 1864. Today, it's part of a bigger family called the John Lewis Partnership, which also includes Waitrose stores.
What makes them special is that they're owned by their employees, known as 'Partners'. The idea, from the beginning, was to give everyone a say in how the business was run. With over 74,000 Partners (employees) at the heart of its operations, the essence of John Lewis's vision, from over a century ago, still echoes today being the largest employee-owned venture.
Adapting to Changing Times
Like many stores, John Lewis has had to change with the times. They've closed some shops but have grown their online business a lot, especially when more people started shopping online during the COVID-19 pandemic.
Their history is filled with key moments, like buying Peter Jones in 1905, adding Waitrose in 1937, and starting their website in 2001. They've always tried to adapt and stay relevant.
Commitment to a Greater Purpose
John Lewis believes in doing good and making the world a better place. This is seen in the way they treat their employees and customers. For example, in 2021, they were the first big UK store to give parents six months paid leave when they have a baby and two weeks paid leave if they lose a pregnancy. They've been around for over a century and always aim to do the right thing by everyone.